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Support · Assembly instructions

Thrown out the instructions?We have them here.

Every Crateit assembly guide in one place. Search for your product or filter by world, and download a fresh PDF on the spot.

Spare parts

Broken a piece?We will cut a new one.

Crateit sets are laser cut in Odense, which also means we keep every template on file. Has a piece snapped, or gone missing on the way home from holiday? In most cases we can cut a new part and send it to you.

  • Find the product number (e.g. C1262) on the box or in your order confirmation
  • Take a photo of the broken part, or of the gap where it should be
  • Write to us and we will come back quickly with a price and a delivery time
ORDER A SPARE PART
We reply within 2 working days
Missing your instructions?

Write to uswe will find it.

Have an older Crateit product, or a question about putting one together? Our team in Odense has the instructions on file and is glad to help.

support@crateit.toys +45 70 60 33 73
Weekdays 09:00-11:30 & 12:30-14:00