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Our customers mean everything to us! You are always welcome to contact us with questions, feedback, or inquiries. We are here to help you have the best experience and answer any questions you may have.

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Customer service

Tel: +45 70 60 33 73

Email: support@crateit.dk

Monday - Friday: 10:00-15:00

If you have questions or need assistance, feel free to contact us. We are ready to help you!

Frequently Asked Questions

How long is the delivery time?

Delivery in Denmark costs DKK 39. For purchases over DKK 499, we offer free delivery. Delivery within 1-3 business days.

Delivery in Europe. The cost of delivery is calculated automatically at checkout and is based on the final order price. If your purchase exceeds DKK 499, converted to your local currency, you will receive free delivery. Delivery varies depending on which country you are in. You can find your country here.

How do I return my item?

If you wish to return your product, this can be done by sending the product to our address. Your order will be processed within 5 working days.

The product is sent to:

Crateit ApS,

Stenhuggervej 28, 5230 Odense M

Do you have any campaigns or discounts?

On our social media, we often work with Crateit ambassadors who can release discounts. Keep an eye on our social media.